Terms of service

Last Updated: September 16, 2026

Welcome to Seven & Stem. These Terms & Conditions (“Terms”) govern your access to and use of sevenandstem.com (the “Site”) and your purchase or use of products offered through the Site.

The Site is operated by Seven & Stem (“Seven & Stem,” “we,” “us,” or “our”).

By accessing or using our Site, creating an account, subscribing to our communications, or purchasing products from us, you agree to be bound by these Terms, along with our Privacy Policy and any other policies referenced on the Site.

Please read these Terms carefully before using our Site or placing an order. If you do not agree with these Terms, please do not use the Site or purchase products through it.

Use of Our Website

You agree to use our Site only for lawful purposes and in accordance with these Terms.

You may not use the Site:

For any unlawful or unauthorized purpose
To violate any applicable law or regulation
To infringe upon the rights of Seven & Stem or another person
To interfere with the operation or security of the Site
To introduce viruses, malware, or other harmful code
To attempt to gain unauthorized access to our systems or accounts
To scrape, crawl, copy, or collect information from the Site through automated means without our written permission
To submit false, misleading, or fraudulent information
To impersonate another person or entity

We reserve the right to restrict or terminate access to the Site if we reasonably believe that these Terms have been violated.

Eligibility

By using this Site, you represent that you are legally able to enter into a binding agreement under the laws applicable to you.

If you are using the Site on behalf of another person or organization, you represent that you have the authority to accept these Terms on their behalf.

Products and Product Information

Seven & Stem offers botanical and plant-based wellness products intended to support everyday wellness.

We make reasonable efforts to ensure that product descriptions, photographs, ingredients, pricing, and other information displayed on the Site are accurate and current.

However:

Product colors and appearance may vary depending on your device or screen.
Packaging and labeling may change from time to time.
Product descriptions and availability may be updated without notice.
We do not guarantee that all information on the Site will always be complete, accurate, or current.

We reserve the right to modify, discontinue, or limit the availability of any product at any time.

Wellness Disclaimer

Information provided on the Seven & Stem Site, including product descriptions, articles, educational materials, and other content, is provided for general informational and educational purposes only.

Our products and website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition, unless expressly stated otherwise and permitted by applicable law.

Nothing on this Site should be considered medical advice or a substitute for consultation with a qualified healthcare professional.

Before using any wellness product, particularly if you are pregnant, nursing, taking medication, have a medical condition, have allergies or sensitivities, or have other health concerns, you should consult an appropriate healthcare professional.

Individual experiences and results may vary.

Ingredients and Product Use

Please carefully review product labels, ingredient lists, directions, warnings, and other information before using any Seven & Stem product.

You are responsible for using products according to their instructions and for determining whether a product is appropriate for you.

If you experience an unexpected reaction or have concerns about using a product, discontinue use and seek appropriate professional advice.

Seven & Stem is not responsible for improper use, misuse, or use of a product contrary to its instructions or labeling.

Orders and Acceptance

When you place an order through our Site, you are making an offer to purchase the products selected by you.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, decline, limit, or cancel any order for reasons including:

Product availability
Pricing or listing errors
Payment issues
Suspected fraud or unauthorized activity
Shipping restrictions
Incorrect customer or billing information
Suspected resale or commercial purchasing
Violation of these Terms

If we cancel or modify an order after payment has been processed, we will provide an appropriate refund for the affected amount.

Pricing and Availability

Prices displayed on the Site are subject to change without notice.

We may change product prices, promotions, availability, descriptions, or other information at any time.

Although we make reasonable efforts to maintain accurate pricing information, errors may occasionally occur.

If a product is listed at an incorrect price due to an error, we reserve the right to correct the price and, where appropriate, cancel the affected order and provide a refund.

Payment

Payments are processed through the payment methods and third-party payment providers made available through our online store.

You agree to provide accurate and complete billing and payment information.

You authorize us and our payment providers to process charges associated with your order.

We are not responsible for delays, errors, or issues caused by a payment provider or financial institution.

Shipping and Delivery

Shipping options, estimated delivery times, and applicable charges will be presented during the ordering process when available.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

Seven & Stem is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, supply-chain disruptions, customs delays, or other unforeseen events.

You are responsible for providing accurate shipping information when placing an order.

Returns and Refunds

Returns, exchanges, refunds, and cancellations are subject to our applicable Return & Refund Policy.

Please review that policy before making a purchase.

Where our Return & Refund Policy conflicts with these Terms regarding a specific return or refund procedure, the applicable Return & Refund Policy will govern that procedure.

Promotions and Discount Codes

From time to time, Seven & Stem may offer promotional codes, discounts, sales, or other special offers.

Unless otherwise stated:

Promotional offers may have expiration dates or other restrictions.
Only one promotional code may be used per order.
Promotions may not be combined.
Promotional codes may not be transferred or resold.
We may limit the use of promotions to one customer, household, or order.
We reserve the right to cancel or refuse promotional orders involving suspected misuse, fraud, or manipulation.

We reserve the right to modify or discontinue promotions at any time.

Subscriptions and Recurring Orders

If Seven & Stem offers subscription or recurring-order products, the applicable subscription terms, pricing, billing frequency, cancellation requirements, and other conditions will be disclosed during enrollment.

By enrolling in a recurring order, you authorize the applicable payment method to be charged according to the terms presented at checkout.

You may cancel a subscription according to the cancellation instructions provided with the applicable subscription.

Intellectual Property

All content available on the Site, including but not limited to:

Logos
Brand names
Product names
Text
Photographs
Graphics
Videos
Illustrations
Designs
Website layouts
Icons
Written materials

is owned by or licensed to Seven & Stem and may be protected by copyright, trademark, or other intellectual property laws.

You may access and use the Site for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publish, sell, create derivative works from, or commercially exploit our content without our prior written permission.

User Reviews, Comments, and Submissions

If you submit reviews, comments, photographs, testimonials, suggestions, ideas, or other content to Seven & Stem (“User Content”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, distribute, and otherwise use that content in connection with our business and marketing, subject to applicable law.

You represent that:

You own or have the necessary rights to the content you submit.
Your submission does not violate another person's rights.
Your submission is not fraudulent or misleading.
Your submission does not contain unlawful, threatening, defamatory, obscene, or harmful material.
Your submission does not contain malicious software or code.

We reserve the right to remove or refuse User Content that we believe violates these Terms or applicable law.

Third-Party Services and Links

Our Site may use third-party services to support functions such as:

E-commerce
Payment processing
Shipping
Analytics
Marketing
Customer communication
Reviews
Advertising
Website functionality

Third-party services may have their own terms and privacy policies.

Our Site may also contain links to third-party websites. These websites are not controlled by Seven & Stem, and we are not responsible for their content, availability, security, or privacy practices.

You should review the terms and privacy policies of third-party websites before using them.

Privacy

Your use of the Site and our collection and use of personal information are governed by our Privacy Policy.

By using the Site, you acknowledge that you have reviewed our Privacy Policy.

SMS/Text Messaging Terms

By providing your mobile phone number and separately opting in to receive text messages, you consent to receive recurring SMS or MMS messages from Seven & Stem. These messages may include promotional offers, product updates, order information, customer-care communications, and other messages related to Seven & Stem.

Message frequency may vary. Message and data rates may apply. Your consent to receive marketing text messages is not a condition of purchasing any product or service.

You may opt out at any time by replying STOP to any message. After submitting an opt-out request, you may receive one final message confirming your request. For assistance, reply HELP or contact us using the information provided below.

Mobile carriers are not responsible for delayed or undelivered messages. You are responsible for providing a valid mobile number and notifying us if your number changes.

Seven & Stem may modify, suspend, or discontinue its messaging program at any time. Our collection and use of information obtained through the messaging program is governed by our Privacy Policy.

Errors and Omissions

Occasionally, information on our Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, ingredients, pricing, promotions, availability, shipping charges, or other information.

We reserve the right to correct errors, update information, change or cancel orders, or modify Site content at any time, including after an order has been submitted, where permitted by law.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

The Site will always be available or uninterrupted.
The Site will be error-free or secure.
Information provided through the Site will always be complete, accurate, or current.
Products will meet every individual expectation or desired result.
Any particular wellness result will be achieved through use of our products.

Nothing in these Terms is intended to exclude or limit any warranty, right, or protection that cannot legally be excluded or limited under applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, Seven & Stem and its owners, employees, affiliates, contractors, service providers, and suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site or products purchased through the Site.

This includes, where legally permitted, loss of profits, revenue, data, business opportunities, or other intangible losses.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Seven & Stem and its owners, employees, affiliates, contractors, service providers, and suppliers from claims, damages, liabilities, losses, and expenses, including reasonable legal expenses, arising from:

Your violation of these Terms
Your misuse of the Site
Your violation of applicable law
Your infringement of another person's rights
Your User Content
Your improper use of products

Termination

We may suspend or terminate your access to the Site if we believe you have violated these Terms or applicable law.

You may stop using the Site at any time.

Any provisions that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and applicable dispute provisions, will continue to apply after termination.

Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to Seven & Stem's principal place of business, without regard to conflict-of-law principles, unless otherwise required by applicable law.

Any disputes arising from or relating to these Terms or your use of the Site will be handled in the courts or other dispute-resolution forum having appropriate jurisdiction, subject to any mandatory rights or protections provided by applicable law.